Terms & Conditions

Natural Kapok Fiber Supplier & Exporter from Indonesia

Terms & Conditions

Term of payment is by Irrevocable LC at Sight or by 100% advance payment (TT), or 50% advance payment and 50% balance payment, which must be settled after the buyer receives a copy of the Bill of Lading (B/L).

Sales Order must be signed by the client for the Purchase Order to be valid. Signed Sales Order and Payment Receipt must be emailed to albertsahala@priskilla.com and albertsahala@yahoo.com. Documents sent without signature are not considered valid.

A 10% Government Tax applies to local clients and must be included in the sales value. Export transactions are exempt from this tax, provided that the purchase is supported by complete export documentation.

Prices are quoted on an Ex-Factory basis or FOB Semarang / Surabaya, depending on the initial negotiation. Currency may be negotiated based on the applicable exchange rate issued by Bank Indonesia.

Lead Time & Delivery

Standard production lead time is approximately 1–2 months, depending on fiber or fabric matching, material preparation, and production scheduling under normal operating conditions.

Technical issues or expedition delays beyond our control may require additional production or delivery time. Any changes affecting the agreed schedule will be communicated promptly to clients as they occur.

Standard courier and shipping services are used for delivery unless the client requests and assigns a specific alternative logistics provider.

Package Handling

Standard package handling uses protective plastic wrapping. For export shipments, products are packed using plastic wrap and PP woven packaging to provide additional protection during international transportation.